Privacy Policy
1. Introduction
MonsieurCouleurs (website address: https://monsieurcouleurs.com) values your trust and privacy. We are a Canadian painting company providing professional painting and finishing services for homes and businesses. Please read this Privacy Policy carefully to understand how we collect, use, and protect your personal information.
2. Data Collected
Contact Information
When you request a quote, book a service, or contact us through our website or by phone, we may collect your name, email address, phone number, and service details. This information is used only for communication and providing painting services.
Service Records
If you hire MonsieurCouleurs, we may keep records of your project (address, chosen colors, service notes) to provide quality service, warranties, and follow-up if needed. This information is never shared with third parties for marketing purposes.
Payments
If payments are processed online or through invoices, only the necessary billing details are collected. We do not store credit card numbers on our systems. Payments are handled securely through trusted providers.
Communications
If you contact us via email, web form, or phone, we retain your communication only as long as necessary to provide service or follow up.
Website Analytics
We use Google Analytics for anonymous reporting of site usage (e.g., how many visitors view certain pages). No personally identifiable information is stored.
You may opt out here: Google Analytics Opt-out.
How We Use Personal Data
We use your personal information only for:
Responding to inquiries and service requests
Preparing quotes and invoices
Scheduling and carrying out painting services
Providing customer support and follow-ups
Ensuring the quality and safety of our services
3. Embedded Content
Our website may occasionally display embedded content such as location maps or videos. These third-party services may collect data (e.g., cookies, IP address) as if you visited their site directly. We recommend reviewing their privacy policies.
4. Cookies
Our website may use cookies (small text files stored on your device) to improve browsing, remember preferences, and measure site traffic. You can disable cookies in your browser settings if you prefer.
Typical cookies may include:
Session cookies (to keep your visit active while browsing)
Preference cookies (to remember your settings)
Analytics cookies (for anonymous traffic statistics)
5. Who Has Access to Your Data
If you are not a client, we do not retain or view personal information about you.
If you are a client, your personal information may be accessed only by:
Authorized MonsieurCouleurs staff for scheduling, communication, or invoicing
Administrative staff for record-keeping and accounting purposes
We never sell or rent your data to third parties.
6. Data Retention
We keep your personal information only as long as necessary for the purposes described (e.g., project history, invoices for tax purposes). You may request deletion of your personal data at any time, subject to legal obligations.
7. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or incomplete data
Request deletion of your data where legally possible
Withdraw consent for communications at any time
To exercise these rights, please contact us directly.
8. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
MonsieurCouleurs
Email: info@monsieurcouleurs.com
Phone: +1 (438) 880-0535
Website: https://monsieurcouleurs.com